brand, change agents, church, coalition, cognitive dissonance, cognitive diversity, Colin Powell, Collaboration, communication, critical thinking, dignity, diplomacy, diplomatic, equality, Hillary Clinton, lead the way, listening, Madeleine Albright, problem solving, reasoning, reputation, Risk, slave owners, thinking
Note, this writing is not on national and international diplomacy but rather on the ‘use’ of diplomacy in any setting, any engagement – from business settings to team building (work or sports), even to relationship settings (man and woman, boy and girl, man and man or woman and woman). This is a small attempt in discussing how the use in any of those settings (an incomplete set listed) can and should be successful.
Make no mistake; diplomacy is not a Sunday drive. Diplomacy takes a massive effort on the part of everyone involved. Diplomacy is not a one-way street nor can it be construed only as my way or nothing at all.
We need good people, not the richest people, or the most attractive people, or those who might have gone to the best schools (ala the “ole boy network”). We need good people who can be level headed and look at all sides of a problem or issue at hand.
Money and looks should not play any part whatsoever in diplomacy, just the earnest and honest use of working or being with someone (yes, I am looking through rose colored glasses but there you have it).
We need good people who are:
- Intelligent – not necessarily a Brainiac but is aware of what he or she knows and does not know,
- Able to display Commonsense and
- Collaborative – a word I use a great deal because it should be a requisite for everyone at all times,
We do “not” need nor want people who are:
- Constantly seeking the limelight,
- Full of One-upmanship and
- In your face
Being diplomatic in dealings with others does not always necessitate going through a formal school teaching diplomacy. Do you believe that everyone who has ever been successfully diplomatic in dealing with others always received formal training through some sanctioned institution…? I am not discussing how to have a proper place setting or who should stand where or who should enter / leave a room first. I am simply discussing how people should be interacting with each other to successful outcomes.
You do not need formal diplomatic training for that role…
Being diplomatic in life and work can stem from being aware of a situation, being able to communicate – to talk to others at a decent and respectable level (not condescending or patronizing) and experience in different walks of life. Note, the aforementioned is not a complete list.
Sometimes, those coming from humble beginnings are enough of a jump start to their being a successful diplomatic person life and work.
Communication skills are a prized aspect of anyone and something every person walking the planet should work on – daily and hourly. These skills will open the door to multiple successful engagements and will never let you down.
Successful communicators attempt to:
- Talk to people at their levels,
- See themselves, looking through the other persons’ shoes, to see the other’s perspective,
- See, not just look, but to really see what is going on, right in front of them
Collaboration and Coalition
Having a good to great person in a position of diplomacy should boil down to who can honestly, intelligently, critically and judiciously work with one or more parties to an issue and talk it out, collaborating and compromising on a quality outcome for everyone. The outcome should not end up being a goal insidiously beneficial to one party. The outcome(s) should never favor one group more than the majority. The majority plays a significant role in society.
However, yes, the majority should normally win but there are a fair number of situations where a minority needs to have their voice heard and their rights looked after. Examples of those situations are Gay rights, Minority rights, the poor and workplace gender discrimination.
These few examples, to this day, still require their minority voices raised above those of the majority who:
- Only see through tunnel vision,
- Are myopic and/or
- Narrow minded
and often times believe their way is the only and best way (i.e. religion).
You want more illustrations? Take racial / gender inequality or choices of sexual preferences:
- People like Harvey Milk (former San Francisco mayor) and / or
- Chinese who were also used as slave labor in the past.
These groupings have been pushed to the back or swept under the rug for decades or centuries. Just because the majority, of the past (and today), may not want men and women of those groups to enjoy full equality and full happiness – it is wrong to deny them the simple pleasures of life that those in the majority enjoy and quite likely take for granted…
If you look back at any era of history, the oppressors were always the ones in power, dictating life’s outcomes – that is a fact. The SOLE reason to oppress or suppress people is the will to remain in power with the adjunct reason of gaining ever more power (and money).
Oppressors and Suppressors have sought to control:
- The thoughts of the people for centuries (i.e. the Church and slave owners)
- What people could access for knowledge (i.e. again, the Church and slave owners)
- Who could meet who and where and when (i.e. during the days of slavery)
- Who had the right to vote and work and to marry (i.e. Women and Blacks and Asians)
We need more people who are consciously willing to speak for all in collaborative settings. But, in talking about being collaborative and building coalitions to work within, I am not talking about Machiavellian machinations. We do not need someone to work in that manner behind our backs in secretive sessions.
So, be aware, even if the majority does prefer some viewpoint, they may not necessarily gain that viewpoint.
Critical thinking is a topic that I have brought up multiple times in other writings. Critical thinking is a significantly necessary side of anyone, not just the leaders in any group, but of everyone in many situations. We desperately need more people in all walks of life, not just government (where they are sorely, sorely needed) but in military, business, education and health care.
One must be able to take in as many variables as they can about the situation at hand; what happened, who were the people involved, what were the various reasoning’s for their individual actions, where did it occur, was money involved, was politics or religion driving factors, was it racially motivated, was it greed or jealousy, etc., etc., etc.
One has to be able to logically, objectively and critically think through a situation and no two situations are alike.
This is another topic that I believe anyone and everyone should have or strive to obtain. Gaining the capability or capacity to do a good job at problem solving should be the top of everyone’s list of things to do.
Another prized aspect of problem solving (as well as in critical thinking) is the ability to extrapolate out into the future multiple realistic scenarios of what might and could occur, rather than dreamy possibilities.
This is another area that more people need to develop better skills in, cognitive diversity.
Having more and varied life and work experiences to draw from will aid in your being successful in your daily dealings with anyone and everyone.
Having a varied educational background will help you in being a better person. Look at Colin Powell, Hillary Clinton or Madeleine Albright; these individuals all had varied backgrounds to draw from and did not have formal diplomatic training before they entered their jobs of being diplomats. Of course, they did obtain formal training after taking over their role of Secretary of State, you know – who stands where, who leaves the room first, who to talk to the most or the least, etc., etc.
Successful individuals in any area using diplomacy (not just international diplomacy) are those who are able to communicate clearly and succinctly, without the babble and mumble jumbo of being duplicitous.
These same individuals also should have the capacity to deal with the internal demon of cognitive dissonance. If individuals, or you, should encounter a situation, which causes discomfort or tension due to conflicting beliefs on the issue at hand – we all hope that the winning belief is the right one for all concerned.
Dignity & Respect
Everyone everywhere deserves dignity and respect in life and please note I am certainly not including criminals (war or just breaking the law) here. A diplomatic person, in their travels, should strive to honour even the poor and uneducated with dignity, just as they do with the very educated and the wealthy and powerful.
As to respect, everyone deserves to be respected – until they no longer prove that they do not deserve that respect. It should not matter how old, young, senior or junior the other person is.
It should not matter if the other person is male, female, poor, rich or what race they are nor should it matter if they are straight or gay – everyone deserves respect.
And if the other person loses your respect, you ‘still’ need to successfully do your job – see it through to fruition and then move on.
Do I really need to embellish on this topic…?
We need to have in place, in more organizations, in more government agencies and in the military, individuals who are willing to lead the way and do so in a fashion that all people can understand and follow – with open eyes and mindset.
We need to have in place individuals who can be or become successful change agents, who are willing to be in the midst of getting something done for what is right, not just because there is a vocal minority or a majority who is not more educated on the issue at hand.
Individuals who are successful diplomats and communicators, in any endeavor, should be ones with heart and honor in order to aid anyone and everyone, anywhere.